Zing Wellbeing App FAQ

We are DELIGHTED to launch our Zing Wellbeing App

To gain full access to the app you need to be a Zing Wellbeing member - and you can join here

Where can I download

For all APPLE devices go here to download

For all ANDROID devices we are waiting on final approval on Android but it is hours/days away and we will pop the link here to download as soon as it is through

Log in issues

You need to log in with the email you joined Zing Wellbeing on - please double check the email you joined on as you have you log in using this email - if you need help or need to change your email please email info@zingwellbeing.com

If you have forgotten your password you can press the 'forgot password' button. Please check your junk mail for the email

My app is not working

If you are experiencing technical issues, please contact our customer service team and provide as much information as you can to help our tech team troubleshoot to find & fix the issue.

Please provide the below info.

Name:
Email:
Ios or Android app version:
Ios or Android device:
Issue description:
Password: (this can help our team verify/replicate the issue, you can also give us permission to change your password)

In the meantime, you can access all content via our web version of the Zing Wellbeing membership - log into the members area of the website here

Can I chromecast and put videos on my TV

You can stream the workout videos to your TV screen using Chromecast or Apple TV, or screen mirroring from the Google Home app.

To connect if you have an Android device:

You can share your App screen using the Google Home App screen mirroring feature.

You can also directly stream using Chromecast - please click on the video you want to share and you will see a black arrow on all videos - expand the arrow and you will see the options to share

Click here to learn more.

To connect if you have an Apple device: