Technical question
NEW meal plan customiser FAQ's
The new meal plan customiser is now available as part of your Zing Wellbeing membership.
Login to your Zing Wellbeing account and follow the meal plan links.
Why can't I access?
Make sure you are logged in to your Zing Wellbeing profile using the same email you registered your account with.
Why can't I download my meal plan/ shopping list?
Check your files folder on your mobile device OR recent downloads history on desktop.
Where to find downloads on your iPhone or iPad
- Open the Files app. Don't have the blue Files app icon on your Home Screen? Swipe down from the centre of your Home Screen, then search for the Files app.
- Tap the Browse tab.
- Tap iCloud Drive.
- Tap the Downloads folder to see your downloaded files.
Where to find downloads on your Android phone
- Open the Android app drawer by swiping up from the bottom of the screen. You can also access the app drawer by tapping its icon on the home screen.
- Tap My Files (or File Manager). Open your Android device's file manager app. ...
- Inside the My Files app, tap Downloads.
How do I print recipes
Click "view recipe" and then select the print option. You can then select how many pages you want to print and colour or black/white on your printing settings.
How do I add the meal planner to my mobile home screen for easy access?
See above instructions on "How can I add Zing Wellbeing to my home screen" and follow the same steps only make sure you are in the meal plan customizer.
Where is this month's meal plans
The latest new meal plan will be "featured" at the top of your meal plan options.
Can I create my own meal plan
Absolutely! You can "change" your meal to any recipe you prefer and repeat meals across the week if that suits you better.
Choose your preferred meal plan and select "create custom meal plan" button
Change any recipes you prefer and then at the bottom of the page "save custom meal plan"
You will then be taken to the main page where you can select your meal plan under "my custom meal plans" and view the weeks meals, all macros for the week and view and print all recipes, view and print your shopping list and download your meal plan to print or edit further if you need. Make sure you save changes if you make any further updates to your meal plan.
How can I add in a protein shake or smoothie
You can change any of the meals to a protein smoothie my selecting "change" and then choosing smoothie from the "meal" menu and swapping to your preferred smoothie. Make sure you save changes to update your plan.
What if I am eating out or using my own recipes?
If it is your own recipe or you are having leftovers or takeaway at any stage you can change a meal to "other" and select leftovers, takeaway or other to update your meal plan for that day. Make sure you save changes to update your plan.
It didn't save my customised meal plan
Make sure when you change a meal to a different recipe you prefer you select "save custom meal plan" at the bottom of the page.
You will then find your meal plan saved under "my custom meal plans" on the main page.
If you make any further changes ensure to select "save changes" to update your meal plan.
My shopping list/meal plan doesn't look correct
Please send us a screenshot to the email below if you think the shopping list isn't showing correctly.
If you are having any issues at all or have any feedback you would like to provide please contact info@zingwellbeing.com
How can I add Zing Wellbeing to my home screen
Step 1
Go to the page you want instant access to - the members area home page is a GREAT one as it the hub of all the information you need.
Here is the link to the members area https://zingwellbeing.com/pages/members
Step 2
On an android - open the site in your Google browser, Select the 3 dots at the top right, which opens a menu, scroll about halfway down and you'll see "Add to Home Screen"
Step 2
On an iPhone - If you open the site in a browser on safari and click on the arrow at the bottom of your screen you will then find the option to add to your Home Screen.
Step 3 - press add to home screen!
This enables you to easily access the members area, recipes and meal plans on your phone.
I am getting an error message when I download on my mobile
You can download the meal plans into your files folder and easily access on your phone.
Open Zing Wellbeing in your phone browser and click on the meal plan you would like to access and then download and save to files for easy access.Â
On an iPhone you can also add to notes once you have downloaded and save for easy access.
Then you can go into notes and click on the meal plan and view easily.Â
We hope this helps simplify the process for you and allows you to access everything that is available to you in the members area in just the palm of your hand.
Troubleshooting
Downloading issues on your phone
If you are on your mobile and can't see the meal plan downloads after pressing "download" then click on the 3 dots in the top right hand corner (blue arrow on bottom of iPhone) and click on open in external browser for the downloads to work.
How can I find my PDF's on my phone
Where to find downloads on your iPhone or iPad
- Open the Files app. Don't have the blue Files app icon on your Home Screen? Swipe down from the centre of your Home Screen, then search for the Files app.
- Tap the Browse tab.
- Tap iCloud Drive.
- Tap the Downloads folder to see your downloaded files.
Where to find downloads on your Android phone
- Open the Android app drawer by swiping up from the bottom of the screen. You can also access the app drawer by tapping its icon on the home screen.
- Tap My Files (or File Manager). Open your Android device's file manager app. ...
- Inside the My Files app, tap Downloads.
Program FAQ
How will I receive the program?
It will be within your My Account area and you will be able to view it online in the meal plan customiser, download it or print it off.
How do I log in once I have joined?
When you join you will be sent an email with details on how to log in.
To gain access to your membership please click here to complete your profile. Be sure to enter the same email address used when purchasing the membership/subscription. Once you’ve completed your profile you will have access to our members area.
How often will new content be released?
Regularly! Although we want to keep things simple and not overwhelm you, we also understand you love new recipes, new workouts and new support content so each month new content will be coming and what we create will be based on your feedback so please let us know what you need.
What coaches and experts will there be?
We will have a mixture of fitness coaches, nutritionists, life coaches, mental wellbeing coaches plus super coaches from super motivational women.
Can I download the programs?
All the meal plans, toolkits and guides are all in PDF form and can be easily downloaded and printed and recipes can be viewed at printed from the meal plan customiser.
Do I have to do the Challenges at the set times?
Not at all - you can do any of the challenges at any time or you can do it at the set times we do them as a group.
Will there be a Challenge each month?
Yes we aim to have a new challenge each month varying from mindset challenges to health and wellbeing focused challenges to support your health needs.
When will new programs come out?
Each 2 months new recipes and exercises will be released.
Can I print out the meal plans and shopping lists from the programs?
Yes you sure can!
The plans come in a PDF format and you can print the entire plan off which includes the shopping lists, meal plans and recipes. You can also access all recipes in your private members area via the meal plan customiser.
Can I cancel at any time?
Yes, there are no lock ins and you can go to your members account area and cancel at any time.
Can I get a refund?
We don't offer refunds on our digital programs
Membership
Can I cancel my membership at any time?
Yes, you can cancel your membership* at any time. You will continue to have access to the Zing Wellbeing members area for the remainder of the period you have paid for.
For example, if you are on a monthly subscription and cancel one week into that month you will continue to have access to the app until the end of that subscription period.
To manage your membership, you can do this via your account on the Zing Wellbeing Website.
What's included in membership?
Your membership includes full access to all programs and all recipes. You also receive new recipes each quarter and VIP access to new content and launches.
How do I access the Member's Area?
You need to log in and click on your account area.
Once you are logged in - here is the link to your members area https://zingwellbeing.com/pages/members
How do I access Recipes?
All recipes will be in the members area as well as in the meal plan customiser and can be downloaded and printed as a PDF
How do I get invited to the Private Group?
The link will be on your welcome email and in your members area or you can join here
If I miss the experts and coach videos where can I see them?
We will have a VIP group for members to access the videos we will also create a library in the members area so you can re-watch
General FAQ
How does Zing Wellbeing work?
At Zing Wellbeing, our mission is to empower women to achieve their best health possible and regain their energy, health, and vitality.
We understand that every woman's health journey is unique, and we're here to support you every step of the way.
We are a women owned and women run business and we 100% focus on women's health. You can read about our story here and our Founder, Rhian
1) Supportive Community
One of the cornerstones of Zing Wellbeing is our vibrant and supportive community. You can join our free health and wellbeing support group where like-minded women come together to share experiences, support each other's goals, and celebrate successes. It's a safe space to ask questions, find inspiration, and connect with other women on a similar health journey.
2) Free Women's Health Information
We believe in the power of knowledge. On our website, you'll find a wealth of free women's health information, expertly curated to provide insights, tips, and advice on nutrition, fitness, mental well-being, and more.
Whether you're looking for guidance on managing menopause symptoms, boosting energy levels, or maintaining a healthy lifestyle, our resources are designed to empower you with the information you need.
3) Healthy Living & Eating Challenges
For those seeking structured guidance and motivation, Zing Wellbeing offers healthy living challenges designed to support and guide women toward feeling their best.
These challenges are tailored to address specific health goals, whether it's improving gut health, increasing energy levels, or enhancing overall well-being.
Each challenge provides actionable steps, meal plans, exercise routines, and support to help you stay on track and achieve lasting results.
Join our 14 Day Health Challenges hereÂ
Our Commitment to You
At Zing Wellbeing, we're committed to providing holistic support that nurtures not just your physical health, but also your mental and emotional well-being.
We believe that by empowering women with knowledge, community support, and practical tools, we can create positive, lasting changes in health and vitality.
Join us at Zing Wellbeing and embark on a journey to reclaim your health, regain your energy, and embrace life with vitality. Together, we'll empower each other to live healthier, happier lives
Is this a weight loss program?
No, Zing Wellbeing is a health and wellness platform for women.
But our recipes are high protein, low carb and not high in calories so you certainly won't gain weight on our program - but we have chosen not to focus on weight loss and instead we focus on health, energy, strength and vitality for women not on the scales or weight loss.
If you are looking for a dedicated weight loss program then Zing Wellbeing is not for you.
Where can I get Rhian's Zingy Smoothie Shot?
You can see the recipe here
Is this the same as The Healthy Mummy program?
The Healthy Mummy program is a weight loss company for mums who is now owned by a company called Mosh who also focus on medical weight loss. If you are after a weight loss program then The Healthy Mummy is great for that or there are lots of other weight loss programs out there too
I am also not connected to The Healthy Mummy any more and sold the business in March 2022 to Halo who then sold it to another Company called Mosh in August 2023.
Zing Wellbeing is not a weight loss company and is a health, wellness and vitality platform for women.
The focus at Zing Wellbeing is a holistic approach to food, fitness, mental wellbeing, hormones, support and overall wellness. There is not a focus on weight loss and instead a focus on health and wellness with lots of group coaching and support to help women be in their best health possible.
The menus are high protein, low carbs, high in nutrients, great for gut health and around 1500 calories a day
Can I buy products individually or do I need a subscription?
Yes you can - we just offer memberships and subscriptions at a better rate as a thank you for your ongoing business. Our Zing Wellbeing membership also offers a huge amount of value and support not available with individual products.
What do I get in the membership?
As a member you will receive instant access to our private members area and have access to current and future content
(P.S nothing is weight loss related and all is health and wellbeing so we feel good and don't worry about the scales)
In the members area you will have access to the below:
👉We will have over 100 new recipes at launch and have menopause meal plans, vegetarian meal plans and standard meal plans. Post launch we will be working on different meal plans too. All recipes have a focus on gut health too and we will have NON STOP new content coming each month to keep you excited
👉All recipes will have full macros as well as the nutritional benefits on each recipe
👉Mental well-being plan
👉Managing stress and burnout guide
👉Challenges to keep you inspired and motivated - with toolkits
👉Gut health guide
👉Hormone guide
👉For launch we will have a complete strength training video workout program - post launch we will have lots more coming including pilates
👉Plus LOTS more coming and lots of support!
Members will have access to ALL of this for a super budget rate
Am I locked in?
There are no lock ins and you can cancel at any time.
You can choose a monthly, quarterly or annual membership and you will be emailed a reminder before any future payments are taken and you can cancel at any time.
What types of meal plans do you have?
We have a menopause meal plan, a vegetarian meal plan and a standard meal plan.
We are also have gluten free, high protein, dairy free and gut health meal plans, antibloating, PLUS anti-inflammatory, hormone and mental health coming soon.
Do you have exercise programs?
Yes we have strength building and fully guided workouts and will also be launching pilates programs.
There will be more video workouts to come.
How do the Challenges Work?
The Health Challenges are a HEALTH (not weight loss) challenge where we start together and finish together.
You will receive a meal plan to follow and exercises too.
There will be constant support and additional video content in our private group as well as amazing competitions for completing the challenge.
The focus will always be on health and wellbeing and you will receive toolkits to help support your health over this time.
The Health Challenges are available to all Zing Wellbeing members and are about feeling STRONG, ENERGISED and MENTALLY FIT.
How much protein do I need?
The daily protein requirement for women varies based on several factors, including overall energy intake, age, physical activity level, and individual health goals. Protein needs can be estimated in different ways, such as by body weight, as a percentage of total caloric intake (10-35%), or based on age. For women, a commonly cited recommended dietary allowance (RDA) is 0.8 grams of protein per kilogram of body weight. This value represents the minimum amount necessary to meet basic nutritional requirements.
For women, particularly those over 35, protein intake becomes even more important. As we age, maintaining muscle mass and bone density is crucial for overall health and mobility. Women who are more physically active, aiming to build or maintain muscle, or undergoing changes such as perimenopause or menopause may benefit from higher protein intake.
You can use our protein calculator here
Do you have a customisable meal planner?
YES! Our customisable meal planner is here to make our members lives so much easier.
Will you be launching products
We are 100% customer focused and if you want products, we will develop products. We are already in development stages of one product based on feedback. Please let us know feedback here
Become a member!
Get exclusive access to our catalog of recipes as well as instant access to new recipes added every month.
You'll also get access to ALL health & wellness programs, VIP access to sales and launches, and access to our private group with expert Q & A's.